Shipping Policy
At Oreqanic, we are proud to serve customers across the United Kingdom with reliable and efficient shipping. Please read below for everything you need to know about how we ship your favorite fashion finds.
1. General Shipping Information
We currently ship throughout the United Kingdom and work with international suppliers. Shipping options, costs, and delivery times may vary depending on your location and the size or weight of your order.
2. Processing Time
Orders are processed within 1 to 2 business days, Monday to Friday, excluding weekends and public holidays.
During peak seasons or promotional events, processing times may be slightly longer. We will keep you informed if there are delays.
3. Shipping Rates
Free Shipping
We offer free shipping on all orders, with no minimum purchase.
4. Estimated Delivery Times
Here is what to expect once you place your order:
Processing Time: 1 to 2 business days, Monday to Friday
Transit Time: 5 to 7 business days, Monday to Friday
Total Delivery Time: 6 to 9 business days
Please note:
Delivery times are estimates and may be affected by carrier delays, peak periods, or extreme weather conditions.
5. Shipping Restrictions
We do not ship to PO Box addresses, military addresses (APO, FPO, DPO), or restricted areas.
Certain items may be subject to shipping restrictions depending on UK regulations or carrier limitations.
6. Failed Delivery or Returned Packages
If delivery fails due to an incorrect address, multiple failed delivery attempts, or an undeliverable shipment, the package may be returned to us.
If this happens, we will contact you to arrange a new shipment.
Additional shipping costs may apply.
7. Lost or Damaged Packages
If your package is lost or damaged in transit, contact us immediately at support@oreqanic.com.
We will work with the carrier to investigate and resolve the issue as quickly as possible.
8. Shipping Policy Updates
We may update this Shipping Policy from time to time to meet Google Shopping Ads requirements or to improve our service.
The latest version will always be available on this page.
Last updated: 02/10/2026
9. Contact Information
Company details
Store name: Oreqanic
Company name: Amaeze B.V.
Registration number: 87009072
Registered address: Korfmakersstraat 7D, 8911 LA Leeuwarden
Warehouse address: 12 Norwich St, Cambridge CB2 1NE, United Kingdom
Need help
Email: Info@oreqanic.com
Phone: +44 7537 133881
We aim to respond within 24 hours.
Customer service hours:
Mon–Fri: 9:00 a.m.–6:00 p.m.
Sat: 12:00 p.m.–5:00 p.m.
Sun and public holidays: Closed
We aim to respond within 24 hours.